Current Students Support Student Success Officers
Student Success Officers
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- JCU Global Experience
- International Students
- Open Day
- How to apply
- Pathways to university
- Virtual Open Day
- Living on Campus
- Courses
- Publications
- Scholarships
- Parents and Partners
- JCU Heroes Programs
- Aboriginal and Torres Strait Islander in Marine Science
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- Defence
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-
Current Students
- Current International students
-
Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- JCU Flex FAQs
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Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Class Registration
- Assessment and results
- Support
- Academic Calendars
- Student Life
- Learning Online
- The Learning Centre
- Forms
- Safety
- New students
- JCU Orientation
- LearnJCU
- Placements
- CEE
- Unicare Centre and Unicampus Kids
- Graduation
- Off-Campus Students
- JCU Job Ready
- Safety and Wellbeing
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- Professional Experience Placement
- Employability Edge
- Art of Academic Writing
- Art of Academic Editing
- Careers and Employability
- Student Equity and Wellbeing
- Career Ready Plan
- Careers at JCU
- Partners and Community
- JCU-CSIRO Partnership
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- About JCU
- Reputation and Experience
- Chancellery
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- Academy
- Indigenous Engagement
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- CASE
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- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Advanced Analytical Centre
- AMHHEC
- Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Lions Marine Research Trust
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
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- CITBA
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- Centre for Disaster Solutions
- CSTFA
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- The Centre for Disaster Studies
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- Estate
- Work Health and Safety
- Staff
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- Cyber Security Hub
- Association of Australian University Secretaries
- Services and Resources Division
- Environmental Research Complex [ERC]
- Foundation for Australian Literary Studies
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- Give to JCU
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- JCU Webinars
- JCU Events
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- Library
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- Marine Geophysics Laboratory
- Office of the Vice Chancellor and President
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- Pharmacy Full Scope
- Planning for your future
- Policy
- PAHL
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Contextual Science for Tropical Coastal Ecosystems
- State of the Tropics
- Strategic Procurement
- Student profiles
- SWIRLnet
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- VAVS Home
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Pay review
The Student Success team provides a free personalised service supporting undergraduate and post graduate students at JCU Australia.
We support students in all study modes; internal, external and flex.
Our support includes:
- Supporting study progress during the study period.
- Assessing personal challenges and developing a plan with the student to overcome them.
- Providing referrals to appropriate specialist services at JCU and in the community.
- Helping with JCU policies and administrative tasks relevant to study or assessment.
There is no limit on the number of visits, contacts or appointments you can have with our Team. We are always available and welcome your enquiries!
Alicia Payne
Specialty: Science Location: Townsville Campus, 32. 121
Alarna Cantatore
Speciality: Nursing & Midwifery Location: Townsville Campus, 25.109
Anita Suleman
Specialty: Education, Social Work and Arts *Also supporting Postgraduate students of CASE & CBLG*Location: Cairns Campus, A4. 137
Chelsea Reynolds
Specialty: Healthcare Sciences- (excl. Nursing & Midwifery) Location: Townsville Campus, 39. 008
Ebony Allen-Ankins
Specialty: Engineering Location: Townsville Campus, 32. 123
Helen Walls
Specialty: Pharmacy & Public Health, Medical & Veterinary Sciences Location: Townsville Campus,  94. 009
Ioana Bowden
Speciality: Postgraduate students of CHS, CSE & CPHMVS Location: Townsville Campus, 43. 117
Jorden Pearce
Specialty: Education, Social Work and Arts Location: Townsville Campus, 4. 124
Karlee Bezanson
Specialty: Pharmacy & Public Health, Medical & Veterinary Sciences Location: Townsville Campus, 94. 019
Matt Kennedy
Specialty: Business, Law, Governance and IT Location: Cairns Campus, A1. 227
Meg Marmont
Specialty: Business, Law, Governance Location: Townsville Campus, 27, Level 1Â Â *Phone for access.
Natalie O'Neill
Specialty: Nursing & Midwifery Location: Cairns Campus, A2. 119
To find out about our Success Officers, select the discipline area you are studying below. To contact the relevant staff member for you go to the Book an Appointment drop down above.